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Chapter 2

Applying communication skills

Breaking bad news is never easy. In this chapter we dive into challenging conversations like promoting shared decision-making and addressing complaints.
6 lessons
18m 6s
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Teachers of this course
Image of Hayden Richards, MD MBBS FACEM MPhil
Hayden Richards, MD MBBS FACEM MPhil
Deputy Director of Emergency Services, University Hospital Geelong, and Senior Lecturer in Communication (simulation and clinical skills), Deakin University, Australia.
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